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Why Scale the Paywall?

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Valerie Simon

This post is an excerpt of a guest post originally published on Spin Sucks 9.14.10. To read the full post, click here.

Valerie-Simon-photoThere’s been a lot of debate lately about free versus paid content online. All this talk leads to one simple question. What features will motivate readers to scale the paywall?

Back in college I found myself at the campus store with less than a dollar in change in my pocket. To the left of the cashier was the New York Times. To the right was an assortment of gum and candy. As much as I wanted a pack of gum, the decision was a no-brainer. I paid for my New York Times and headed back to my dorm, reading as I walked.

Fast forward to January 2011 when the New York Times will roll out a new metered model that charges users after they exceed a set number of articles per month. Faced with the prospect of losing Stuart Elliott David Carr, Cathy Horn, or other favorite columnists, what will I do? Will I reach back into my wallet? Will you?

Does anyone remember the episode of The Office where Dunder Mifflin employees agonized over whether to pay $1.99 to read a Wall Street Journal article containing information about the fate of their company? I certainly wouldn’t think twice about paying for that pack of gum, so why the reluctance over the New York Times or Wall Street Journal?

Dan Schaible, senior vice president, content management and my colleague at BurrellesLuce, shared some insights on the subject of paywalls with me. He noted that successful implementation of a paywall or subscription model is based on two things: Content and availability.

“It is difficult, if not impossible, to erect a paywall in front of news everyone else has,” Dan explained. Publications that consist primarily of AP, Reuters, and other syndicated content will not fare well behind a firewall. Likewise, exclusives that will simply be read and reported/repeated elsewhere don’t belong behind a paywall.

So why WOULD someone pay for content? It’s simple really, if you consider the purpose of consumption and anticipated value… Read the full post at Spin Sucks. 


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